Privacy Policy
All Naturals Cosmetics is committed to protecting your privacy.
Our policy is to keep the personal information we receive from our site completely confidential and use solely for internal purposes. We will not share your personal information with any other parties.

Collection of your Personal Information:
The personal information we collect may include your name, title, company or organization’s name, e-mail address and Phone number. We may collect certain information about your visit, such as type of browser you use, the date and time you access the site, and the pages that you access while at the site. This information is used to help improve and administer the site.

Use of your Personal Information:
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you our newsletter.

Unsubscribe:
If you wish to no longer receive our newsletter, we ask that you click unsubscribe button at the bottom of our newsletter or advise us to remove you from our contact list using the Contact Us Form

Questions:
If you have any questions about this Privacy Policy or concerns about the way we process your personal data, please contact us using the Contact Us Form.

We may occasionally modify this privacy statement. All such changes will be reflected on this web page.

Refund/Return Policy
All our products have a 30 day refund/return guarantee when purchased from our website. If you purchase our products from a store or distributor, you must return the product to them for a refund.
Return when purchased from our website- if you are not completely satisfied with any of our products, simply return them within 30 days of the date of purchase along with the original receipt.

Opened Merchandise:
Where 1/3 of the original content has been used, we will grant a refund of 50% of the purchase price less shipping/handling. Where more than 1/2 of the product has been used, a refund may not be granted.

Unopened Merchandise:
If returned within 30 days of purchase, full refund of the purchase price less shipping/handling charges will be granted. Only unopened package of any product is eligible for full refund.

Packages refused at the time of delivery will be considered a return and are subject to a 15% restocking fee.
There are no refunds after 30 days of the date of your sales receipt/invoice.
Shipping/Handling Fees are not refundable under any circumstances. Shipping charges for expedited Federal Express delivery, Priority Mail, or UPS express services which are delayed due to bad weather are NOT refundable.

NOTE: * Returns are not accepted without a “return authorization number” that can be obtained by calling- 705-719-2750 or emailing- allnaturals@allnaturalscosmetics.ca to obtain this return number.

We thank you for your interest in our company, services and products. We have provided below some answers to frequently asked questions and should you have other questions that were not answered, please ask us your question using the  Contact Us form 

Company FAQ

Q. Who started All Naturals Cosmetics Inc.?
All Naturals Cosmetics Inc. was started in 2002 by Lanre Tunji-Ajayi, (Land-ray Tun-gee Ajay- e) and Timothy Tunji-Ajayi. Having grown in the Sub-Sahara Africa and with the extraordinary exposure to the healing wonders of Shea Butter, both Lanre and Timothy found it easy to combine passion for nature with their pioneer spirit and create their first 100% Afrikan Beauty’s Original Shea Butter in Toronto, Canada in 2002. From this point on they began a life dedicated to the healing and beauty of mankind.

Q. Where is the Headquarters for All Naturals Cosmetics Inc.?
We are located on 18-220 Bayview Dr. Barrie, ON

Q. Can I distribute your products?
Distributors represent the link from us (manufacturers) to the end user. If you are in the beauty industry and would like to add All Naturals Line to your products, please contact us at 705-719-2750 or allnaturals@allnaturalscosmetics.ca. Please refer to: Third Party Distributors

Q: What is this company doing for the community?
Please refer to Making A Difference

Q: Does All Naturals offer a tour of its facility?

No, we do not and we thank you for your understanding

Service FAQ

Q: Do you offer private labelling opportunities?
All Naturals Cosmetics Inc. provides contract manufacturing opportunities for both start-ups and bigger, more established companies. Products are formulated, packaged and labeled at our site. Alternatively, some companies may choose to buy our products in bulk. In which case they can choose from our growing list of in-house items and re-package them in their own unique jars and bottles. more info

Q: Are there any concerns about bottling?
All products are prepared and packaged under the strictest conditions with excellent quality control mechanism in place to ensure safety. All sanitization of containers, utensils and equipment are performed on a regular basis. 25% bleach solution is used to rinse and sanitize daily.
The work environment is carefully monitored and controlled on a daily bases to ensure no contamination.

Product FAQ

Q: Where are your products made?
Our products are manufactured in our facility located in Barrie, Ontario. Ingredients are sourced from across the world such as 100% raw, unrefined organic by nature Shea Butter from Apaola farm in Nigeria, West Africa and Ghana; Argan oil from Morocco, North Africa, and Babassu oil from Amazon rain forest.

Q: What should I do if I experience adverse reaction to your products?
While it is rare, because sensitivity varies from individual to individual, you may experience allergic reaction such as rash or redness to one of our products. If this occurs, desist from continued use of product, rinse off the skin. If symptom persists contact your health care professional

Q: Are your products suitable for vegans and vegetarians?
While majority of our ingredients are vegan and vegetarian in nature, we have very few products with beeswax and lanolin. As such, we encourage you to review the ingredient list of the product before using.

Q: Are your products hypoallergenic?
As much as possible, we avoid the use of ingredients commonly known to irritate the skin.

Q: What is the shelf life of these products?
All products carry a minimum of 2 years shelf life except where otherwise indicated.

Q: Do you use synthetic fragrances?
We mostly use essential oils which are natural, however, a few of our products may contains low level of synthetic fragrances

Select your currency